Last updated: August 2026
Consent to receive messages
By sending a text message to Mace’s Heavy Duty Towing, you consent to receive SMS reply messages from us regarding your towing or roadside service request. We reply only to conversations you start. We do not send marketing or promotional text messages.
Types of messages
Messages relate to your service request and may include confirmation of your vehicle’s location and type, driver dispatch and estimated arrival time, pricing, and general questions needed to complete the job.
Message frequency
Message frequency varies and depends on your service request and the course of the conversation.
Cost
Message and data rates may apply. Mace’s Heavy Duty Towing does not charge for text messages; charges come from your mobile carrier under your plan.
How to opt out
Reply STOP at any time to stop receiving messages. You will receive one confirmation message, and we will send no further messages unless you text us again. Texting us again after opting out re-establishes your consent.
How to get help
Reply HELP for assistance or contact us via our website (Contact Us).
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon Wireless, T-Mobile, and others. Service may not be available on all carriers.
Privacy
Your information is handled in accordance with our Privacy Policy. We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to provide the towing and roadside services you request.
Contact
Mace’s Heavy Duty Towing
3501 Knight Arnold Rd.
Memphis, TN 38118
